shipping policy
Shipping costs are calculated at checkout based on your location and the weight of your order. During checkout, you can select between UPS and USPS.
Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Shipping Times
Shipping times vary depending on the carrier selected and your location.
UPS and USPS provide estimated delivery dates at checkout, but please note these are estimates and not guaranteed delivery times.
Shipping Restrictions
We currently ship within the United States.
At this time, we do not ship internationally or to P.O. boxes.
Tracking Your Order
Once your order has been shipped, you will receive an email with tracking information. You can track your shipment through the carrier’s website.
Lost or Delayed Packages
In the event of a lost or delayed package, please contact the shipping carrier directly using the tracking number provided. If you need further assistance, feel free to reach out to our customer service team at hello@paddlypickleball.com.