At Paddly, your satisfaction is our priority. If you are not completely satisfied with your purchase, we gladly accept returns under the following conditions:

Return Eligibility

• Items must be returned within 30 days of the delivery date.

• Products must be unused, in their original packaging, and in the same condition as when received.

• A valid proof of purchase is required.

How to Initiate a Return

To begin the return process, please contact us at hello@paddlypickleball.com with your order number and the reason for the return. Our team will assist you with the necessary steps.

Return Shipping Costs

Please note that customers are responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed and applied to your original method of payment within 5-7 business days.

For any further questions or concerns, feel free to reach out to us!